From consultant to thought leader: Gary Cox shares the journey to his book Cultivating Champions of CI : A Leader’s Toolbox for Creating a Continuous Improvement Culture
One thing I have acknowledged and accepted is this fundamental truth: we all experience the same challenges in leadership and business success.
Before we get started, tell us a little bit about yourself!
Born in England, my family immigrated to Canada in the fall of 1969. I was 10 years old. I have lived in Dartmouth, Nova Scotia, ever since. I married my high school sweetheart and this year we’ll celebrate our 46th wedding anniversary. We have two daughters, both with families, each having two children. They live close so we spend lots of time with our grandchildren. I am very blessed by my family and circle of close friends. I retired from Canada Post Corporation after a 38-year career. I started that career as a letter carrier delivering mail and ended in the position of National Director of Process Engineering, Innovation and Integration. I was responsible for our Continuous Improvement Lean Six Sigma training and improvement projects. I had an amazing team and colleagues. After retiring I joined Barrington Consulting as their lead CI trainer and we started a new line of business, Operational Performance Services (Barrington OPS), servicing public and private sector clients in training, mentoring, and coaching leaders and frontline staff in the continuous improvement of their business processes. I’m very passionate about supporting people in their growth and achieving their business and personal goals.
What inspired you to turn your experience in CI into a book?
The last sentence of the previous question really sums up why. A book is one way to help others learn and grow in their leadership and in development of others, and I accept that helping others succeed is a measure of my own success. If I can share my 25-plus years in what I’ve learned as a leader, mentor, coach and continuous improvement student and advocate, and make a positive contribution to the growth of others, I consider it an honour.
My business mission statement, which I share in my book is: “To be recognized as a leader with integrity in operational efficiency by utilizing proven methods and practices. My mission is to coach and mentor others in their self-development, helping them increase their knowledge, skills, and attitudes toward achieving both personal and business goals.” I wrote that statement a decade into my career and it remains a guiding mission for what I do. I have a personal mission statement too, which overarches my business mission statement.
