Tag Archives: Tellwell team

Meet the Team

Meet project manager Caitlin Ing and read her advice to indie authors

Cailin Ing Tellwell Project Manager

Photo: Lauren K. in NYC for Flytographer

 

1. Tell us about your role at Tellwell.

I am a project manager at Tellwell, which means that I get to help our amazing authors move through the production process of publishing – helping them move through things like editing, design, and distribution. I also have the opportunity to work on and improve our process, such as updating our questionnaires and developing new webinars for our authors, which is something I really enjoy.

2. What did you do beforehand?

Most recently I worked as a Shoot Concierge at the vacation photography company Flytographer. Prior to Flytographer I worked as a fashion stylist at one of our local malls while completing my Bachelor of Science in Biology at the University of Victoria – you could say that I like to keep things exciting by exploring a variety of fields.

3. How would you describe your personality?

I always do my best to keep a positive attitude, both during and outside of work hours. I would say that I am upbeat and friendly, with a humorous side as well. Also, friends and family are very important to me.

4. What do you enjoy most about your role at Tellwell?

I am very grateful to be a part of such a talented and hardworking team. I also enjoy the opportunity to work with so many diverse and passionate authors.

5. Describe your approach to working with authors. 

Every Project Manager at Tellwell is responsible for many authors at any given time, so I always do my best to stay organized but also take the time to develop meaningful and helpful relationships with each of my authors.

6. What advice do you have for authors going through the publishing process?

Take your time. I completely understand how exciting it is to think about your final finished book being in the hands of your reader, but it is very important to be patient and take the time needed at each step to ensure your book is as strong as it can be by the time it is distributed. This means taking time to review what you are submitting, or the changes you are requesting, and even looking to the feedback of friends or peers to get a new perspective on your work. Slow and steady wins the race!

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Meet the Team

Meet Tellwell project manager Elliott Hockley and read his advice to authors

Elliott Hockley - Tellwell

1. Tell us about your role at Tellwell.

I’m the project manager team lead here at Tellwell and so other than my responsibilities ensuring each of my assigned author’s projects are on track, I have some other things I take care of from the facilitation of meetings, to making sure my team has everything they need to successfully perform their jobs.

On top of this, I also have some responsibilities within the marketing department, which is really cool because diversity in my role is something I value greatly, and it also means my degree in advertising finally has some uses.

2. What did you do beforehand?

I came to Canada in the summer of 2017 following a year of teaching English in the north of Barcelona. I have a degree in advertising and upon graduating I attained some pretty cool opportunities as a creative in London. The perception didn’t quite match the reality though and I didn’t stick around very long and sought to focus my energy elsewhere. Following that, I’ve mostly travelled, and also ran a hostel in the middle of nowhere for a year.

3. How would people describe your personality?

It depends who you’re asking, but mostly I get some combination of ‘upbeat, optimistic, kind, friendly and compassionate’.

4. What inspires you?

Reading, which is convenient. I’m an avid reader and I suppose a bit of an aspiring polymath in that respect. It’s also really easy to get inspired by nature, particularly around here.

5. What advice do you have for authors going through the publishing process?

Oooh, I have so much I’d like our authors to know, but we usually cover that throughout the process. My best piece of advice would be to try and keep a healthy sense of perspective. The nature of writing and publishing a story means that authors naturally become incredibly emotionally attached and invested in their work and that the moment their expectations are not met, there’s a tendency for them to get angry and frustrated. I can understand that, but the reality is, we’re working for our authors and we truly want the best for them and their book, and will work within the realm of our, and the industry’s capabilities to ensure that the best is what they get.

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Meet the Team

Meet Tellwell publishing consultant Jennifer Chapin and learn about her own book publishing experience

By Jennifer Chapin

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About Jennifer
I work as a publishing consultant at Tellwell arriving here late in 2017.  Before Tellwell, I worked in non-profit engagement for eight years, assisting organizations around the world to become investment ready.  Part of this work included encouraging executive directors and their boards to tell their stories so they could receive the financing they deserved.  The move to Tellwell was seamless, in that I am still helping people bring their stories forward.

Work Experience
I also have a solid background in corporate sales and business development through Fairmont Hotels & Resorts. I first worked in Victoria and then moved to New York City. It was while I was working in New York that 9/11 occurred and I was heavily impacted by that event.  It was a turning point in my life. It made me take stock of my dreams and what I had left unaccomplished.  Writing a book was one of them and so I left the corporate world and went to France and wrote my first novel.

Writing Her First Book
I was raised to love books and my enduring memory as a child is all of us sitting around, father, mother, and siblings, reading silently.  I am a voracious reader now and enjoy historical fiction with a fantasy/time travel element. This is also the genre I have used in both books I have written.

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The Publishing Experience
I self-published A Song of Songs:  Mary Magdalene Awakes in 2008 with AuthorHouse. This is the novel that arose out of my travels to the south of France.  I followed the myths and legends about her there.  They are rife as she is the Patron Saint of Provence. This was in the aftermath of the Da Vinci Code days, but in my book,  I do not focus on the bloodline, but on her coming back at the end of time.  I have recently pulled my book out of AuthorHouse and am now in the process of a re-write over the next few months.

In reflection and after working at Tellwell, I would have approached the process of self-publishing differently.  I would have spent more money on editing, for instance, and commissioned a strong marketing team to assist me.  I worked hard to self-promote the book through a launch and many readings.  I found that Chapters and Indigo and private bookstores were receptive to carrying my book.  It was an amazing experience.  I cried when I got my first copy.

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Meet the Team

Meet Tellwell Publishing Consultant Rob Hitchen

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  1. If your role at Tellwell were to be summarized into a book title, what would it be?

Persistence is key.

  1. What’s your favourite part of the job?

Without trying to sound too grandiose it’s making people’s dreams come true.

  1. What is the most inspirational story you’ve heard from an author about their book?

I helped an 11-year-old get his book published. He is such an inspirational young man in his determination to succeed. It made me realize everyone can and should have a vision of where they want their life to go, no matter how young or old.

  1. What’s something (beyond publishing) you’ve learned from one of your authors?

Even when I’m not feeling at my best, some people have had it far worse than I could ever imagine and are still laughing and smiling.

  1. What advice do you give to first-time authors?

Don’t skimp on editing.

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