In this month’s Meet the Team feature, we’re introducing Bruce, one of Tellwell’s publishing consultants. From helping aspiring authors navigate their publishing options to hearing the stories and motivations behind their books, Bruce plays an important role in helping authors take their first steps toward publication.
Get to know Bruce, his journey into publishing, what he enjoys most about working with authors, and the advice he has for anyone considering publishing a book.
Please introduce yourself and tell us a little about your role at Tellwell.
Hi, my name is Bruce Navarro, and I’m a publishing consultant at Tellwell. I’m often one of the first people authors interact with when they’re exploring their publishing options, so my role is really about helping authors understand the publishing process and figuring out how we can help bring their books to life.
Thousands of stories. One incredible author community. And four years of recognition built on trust.
For four consecutive years, Tellwell Publishing has been recognized through the BBB Torch Award for Ethics, an honour that reflects our commitment to integrity, transparency, and excellence in supporting authors throughout their publishing journeys.
Now we are hoping to make it five years of recognition, and we would love the support of the community that makes everything we do possible.
If Tellwell has helped bring your story to life, supported your vision, or made a meaningful difference in your publishing journey, we invite you to nominate Tellwell Publishing for the 2026 BBB Torch Award for Ethics.
Every nomination represents more than an award. It represents the trust our authors place in us, the relationships we have built together, and the thousands of stories we have had the privilege of helping bring into the world.
Help Us Continue the Story 💙
Four years of recognition. Thousands of published stories. One extraordinary community of authors.
With your support, we hope to continue that tradition in 2026.
This July, we’re introducing JM Vertudazo, Tellwell’s new post-publication manager.
From overseeing distribution, printing, and audiobook production to ensuring every book reaches readers smoothly after publication, JM works behind the scenes to support authors long after their books are released.
Get to know JM as she shares more about her role, her passion for helping authors succeed, and what goes into the post-publication journey.
Can you tell us a little about yourself and what you do here at Tellwell?
I’m JM Vertudazo, and I’m so excited to connect with you all. I live in Mindanao, located in the beautiful southern part of the Philippines. It is a vibrant melting pot of rich traditions, seamlessly blending Maranao, Christian, and Lumad (Indigenous) cultures. Ever since I was young, I dreamed of being a teacher. I used to gather my friends under our hut house and pretend to teach them, using a stick as a pointer on a makeshift classroom board covered in handwritten letters. This dream led me to study an Education major in Literature, which sparked my lifelong appreciation for great stories. I am a huge cat lover and enjoy staying active by going for walks. I’m also always up for a spontaneous road trip—whether that means driving out into nature or heading down to the beach or river, I find the adventure incredibly exciting!
My primary focus at Tellwell is leading the end-to-end delivery of all post-publication services, ensuring the seamless execution of our audiobook, distribution, and printing operations. A typical day for me involves overseeing operational workflows of the three departments, coordinating with print vendors, distribution channels, and monitoring service quality and turnaround times to guarantee author success. I help refine our processes, scale our operations, and ultimately deliver an exceptional, high-quality experience for all of our authors.
For this month’s Meet the Team spotlight, we are proud to introduce you to Michael! He is responsible for preparing books for print and creating polished ebooks, Michael plays a key role in ensuring every title is ready for readers. With a keen eye for detail and a strong understanding of both print and digital publishing requirements, he helps transform manuscripts into professional, high-quality books.
Get to know Michael and learn more about the work that goes on behind the scenes to bring our authors’ stories to life!
Can you tell us a bit about your role at Tellwell, and what you work on day to day? I prepare both interior and cover designs for printing, and I also create ebooks if the service is included in the package.
What does your process look like when creating an ebook from a manuscript?
It is similar to traditional print design, but with the added element of web scripting.
In today’s Meet the Team we talk to Debbie, one of Tellwell Publishing’s dedicated book-publishing consultants.
Passionate about helping aspiring authors bring their stories to life, Debbie works closely with writers as they begin their self-publishing journey. From answering questions to offering guidance and encouragement, Debbie is committed to making the publishing process feel clear, supportive, and exciting for every author he works with.
Read on to learn more about his role at Tellwell.
Can you tell us a little about your role as a book-publishing consultant at Tellwell, and what a typical day looks like for you?
I help aspiring authors take the first steps toward publishing their books. My role involves listening to their stories, understanding their goals, and guiding them through the self-publishing process in a way that feels exciting and manageable.
A typical day includes speaking with authors through calls and emails, answering questions, discussing their book ideas, and helping them understand the support available to them. What I enjoy most is meeting passionate writers from different backgrounds and being part of their publishing journey.
This January, we’re shining a spotlight on Tracy, a Tellwell project manager and printing specialist, supporting authors by managing book projects and ensuring high-quality print production.
Read on to learn more about Tracy and her role at Tellwell!
Can you tell us a bit about your role at Tellwell and what a typical day looks like for you?
I oversee projects from initial planning through to final publication, ensuring that timelines, quality standards, and author’s expectations are met. A typical day involves coordinating with authors and internal teams, managing booked appointments and print specifications, addressing publication issues, and making sure each project moves smoothly from concept to completion.
From pumpkin patches to polar bears, Crystal Beach shares how her books help children learn, imagine, and belong.
Author and illustrator Crystal Beach has built a body of work that celebrates curiosity, inclusion, and early learning. Her newest book, One Little Witch, moves from the Arctic setting of her earlier titles into a magical pumpkin patch inspired by her own backyard. In this interview, Crystal talks about what drives her storytelling, how her background shapes her creative process, and what she’s learned along the way.
“My passion for early learning comes from wanting to make stories that are both fun and meaningful for young readers.”
This month we’re putting the spotlight on one of Tellwell’s dedicated project managers, Reggie. As a key part of the publishing journey he works closely with our authors, guiding them through each stage of the process, keeping projects on track, and ensuring their work is brought to life.
Get to know more of Reggie and his role at Tellwell.
Can you tell us a bit about your role as a project manager at Tellwell, and what a typical day looks like for you?
A typical day starts with me completing urgent tasks such as reviewing design drafts for my authors. After that I move on to answering emails or giving authors a quick call if they need a gentle reminder about their tasks. Overall, my focus is on guiding them closely and effectively throughout the process of completing their book.
Step behind the scenes with our editing and distribution experts as they shape stories into polished, published works.
Meet Simon:
At Tellwell, Simon Ogden plays a key role in bringing books to life. He refines manuscripts, oversees design quality, guides project managers, and ensures smooth communication with authors.
Quality assurance is central to his work, with careful reviews and refinements maintaining high publishing standards. A quick break offers a moment to recharge before final checks and project coordination.
With a focus on storytelling and precision, Simon helps authors turn their ideas into well-crafted books that connect with readers.
Check out the behind-the-scenes with Simon, Tellwell managing editor here.
Meet Joy:
Getting a book into the hands of readers takes more than just great storytelling—it requires careful planning and seamless logistics. That’s where Joy, Tellwell’s Distribution Manager, comes in.
From coordinating shipments and tracking timelines to working with publishers and ensuring books arrive on schedule, Joy plays a vital role in the publishing process. Her work helps bridge the gap between authors and readers, making sure every book finds its way to the right audience.
And the best part? She can do it all from anywhere—whether she’s working from a coffee shop, her home office, or on the move. Wherever she goes, the books go with her.
Check out the behind-the-scenes with Joy, Tellwell Distribution Manager here.
As we step into a new year, we’re filled with gratitude and pride for the incredible accomplishments of our Tellwell authors!
From captivating media features and inspiring author spotlights to well-deserved book awards and unforgettable milestones, their passion and perseverance have truly stood out. It’s been an honour to witness their success stories unfold and to be a part of their journeys.
Let’s celebrate their remarkable achievements as we take a look back at the highlights and milestones our authors achieved over the past year!
Author Spotlight
Tellwell author Joseph Camel’s book,Little Joe in the Big City, is now featured on the iconic Times Square billboard in New York City.
