This January, we’re shining a spotlight on Tracy, a Tellwell project manager and printing specialist, supporting authors by managing book projects and ensuring high-quality print production.
Read on to learn more about Tracy and her role at Tellwell!
Can you tell us a bit about your role at Tellwell and what a typical day looks like for you?
I oversee projects from initial planning through to final publication, ensuring that timelines, quality standards, and author’s expectations are met. A typical day involves coordinating with authors and internal teams, managing booked appointments and print specifications, addressing publication issues, and making sure each project moves smoothly from concept to completion.
From pumpkin patches to polar bears, Crystal Beach shares how her books help children learn, imagine, and belong.
Author and illustrator Crystal Beach has built a body of work that celebrates curiosity, inclusion, and early learning. Her newest book, One Little Witch, moves from the Arctic setting of her earlier titles into a magical pumpkin patch inspired by her own backyard. In this interview, Crystal talks about what drives her storytelling, how her background shapes her creative process, and what she’s learned along the way.
“My passion for early learning comes from wanting to make stories that are both fun and meaningful for young readers.”
This month we’re putting the spotlight on one of Tellwell’s dedicated project managers, Reggie. As a key part of the publishing journey he works closely with our authors, guiding them through each stage of the process, keeping projects on track, and ensuring their work is brought to life.
Get to know more of Reggie and his role at Tellwell.
Can you tell us a bit about your role as a project manager at Tellwell, and what a typical day looks like for you?
A typical day starts with me completing urgent tasks such as reviewing design drafts for my authors. After that I move on to answering emails or giving authors a quick call if they need a gentle reminder about their tasks. Overall, my focus is on guiding them closely and effectively throughout the process of completing their book.
Step behind the scenes with our editing and distribution experts as they shape stories into polished, published works.
Meet Simon:
At Tellwell, Simon Ogden plays a key role in bringing books to life. He refines manuscripts, oversees design quality, guides project managers, and ensures smooth communication with authors.
Quality assurance is central to his work, with careful reviews and refinements maintaining high publishing standards. A quick break offers a moment to recharge before final checks and project coordination.
With a focus on storytelling and precision, Simon helps authors turn their ideas into well-crafted books that connect with readers.
Check out the behind-the-scenes with Simon, Tellwell managing editor here.
Meet Joy:
Getting a book into the hands of readers takes more than just great storytelling—it requires careful planning and seamless logistics. That’s where Joy, Tellwell’s Distribution Manager, comes in.
From coordinating shipments and tracking timelines to working with publishers and ensuring books arrive on schedule, Joy plays a vital role in the publishing process. Her work helps bridge the gap between authors and readers, making sure every book finds its way to the right audience.
And the best part? She can do it all from anywhere—whether she’s working from a coffee shop, her home office, or on the move. Wherever she goes, the books go with her.
Check out the behind-the-scenes with Joy, Tellwell Distribution Manager here.
As we step into a new year, we’re filled with gratitude and pride for the incredible accomplishments of our Tellwell authors!
From captivating media features and inspiring author spotlights to well-deserved book awards and unforgettable milestones, their passion and perseverance have truly stood out. It’s been an honour to witness their success stories unfold and to be a part of their journeys.
Let’s celebrate their remarkable achievements as we take a look back at the highlights and milestones our authors achieved over the past year!
Author Spotlight
Tellwell author Joseph Camel’s book,Little Joe in the Big City, is now featured on the iconic Times Square billboard in New York City.
Go behind the scenes with our talented content creator and graphic designer as they bring creativity and collaboration to life, helping stories shine.
Meet Alyssa:
At Tellwell, Alyssa’s days are a blend of creativity, collaboration, and storytelling. From editing episodes of our podcast, Demystifying Self-Publishing, to designing attention-grabbing thumbnails, managing social media, and curating our monthly newsletter, her work celebrates authors and their journeys.
Team collaboration plays a big part, inspiring new ideas and creative approaches. With her focus on storytelling and engaging content, Alyssa ensures every project resonates with our audience.
Check out the behind-the-scenes with Alyssa, Tellwell content creator lead, here.
Meet Ian:
Say hello to Ian De Guzman, our amazing senior graphic designer! His day is filled with innovative ideas, precision, and teamwork. He kicks off the day by reviewing assignments, responding to design requests, and handling projects to meet set timelines. Whether it’s chatting via Slack, ZohoMail, or Skype, Ian keeps in sync with the team, especially during their regular check-ins.
From focusing on Octavo design priorities to tackling creative challenges, Ian ensures everything is perfectly aligned with the overall goal. As the day comes to a close he follows up on tasks, resolves issues, and adds those finishing touches to his work, ready to take on another day of design magic!
Check out the behind-the-scenes with Ian, our amazing senior graphic designer, here.
Get to know the Tellwell team! Peek behind the scenes to see what fuels our creativity and teamwork as we bring stories to the world.
Meet Melissa:
Meet Melissa Barker, one of Tellwell’s amazing publishing consultants! Melissa takes us behind the scenes of her day, where she helps authors turn their publishing dreams into reality.
Her day is filled with answering inquiries, guiding authors through their publishing journeys, and ensuring they have all the tools they need for success.
When it’s time for lunch, Melissa enjoys delicious food, breathtaking views, and quality time with friends 🐑. Afterward, she dives back into team collaborations, supports fellow consultants, and tackles tasks that bring authors closer to achieving their goals.
Check out Melissa’s day in the life as a Tellwell publishing consultant here.
Meet Mark:
Say hello to Mark, one of Tellwell’s dynamic Book Marketing Associates! Mark works closely with our Book Marketing Consultants, ensuring our authors receive top-notch creative services. He’s also a key player behind Tellwell’s monthly blogs and newsletters, bringing fresh and engaging content to life.
To stay energized, Mark enjoys a quick run outdoors and a peaceful view before tackling the rest of his tasks. From team check-ins to project updates, Mark keeps the day on track with creativity and care.
Take a peek into Mark’s day in the life at Tellwell here!
Check out Tellwell Team Stories! Get a glimpse of what inspires us and how we work together to bring our books to life. Join us as we share our daily experiences and the dedication behind the scenes.
Meet Simon:
Meet Simon Page, Tellwell’s operations manager! Simon takes us through his workday, where the magic happens in his home office. From project planning and meetings to managing customer feedback and overseeing updates like Octavo improvements, Simon ensures everything runs seamlessly behind the scenes. He also makes time for a refreshing nature walk and has some exciting personal news to share!
Check out Simon’s day in the life as Tellwell’s operations manager here.
Jennifer’s dedication to helping writers find and share their voices is at the heart of her work. Jennifer is also an accomplished author herself having written and published two books:) Her passion for storytelling extends into the community, particularly in schools and prisons, where she utilizes proprioceptive writing techniques to tune writers to their inner voice and write from the heart.
Jennifer Chapin brings a lot of experience and passion to her role. She starts authors on their publishing journeys with a background in sales and a deep love for storytelling. Read on to get to know Jennifer better!
Can you tell us about your background and what inspired you to become a book-publishing consultant?
I have a background in professional sales that includes the hotel business here in Canada and in New York City. Prior to beginning with Tellwell I worked for a technology company that developed software to help non-profit organizations secure foundation funding. I helped my clients fine-tune their stories to attract funders. I also worked in Granada, Spain, for a short time while researching my novel, The Poet & The Angel, which Tellwell published in 2020. It was an easy transition for me, as I am both a writer and a reader—books are an important part of my world. The message of The Poet & The Angel is to always speak up and understand the power of your voice, and never let anyone curtail you from doing so.
In this Meet the Team feature, we’re proud to introduce you to Francis Lu, one of our talented book-publishing consultants.
Francis plays an important role in connecting with authors who are interested in sharing their stories with the world. Read through to learn more about Francis and his role at Tellwell!
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What does a typical day look like for you as a book-publishing consultant?
A typical day of a publishing consultant can be summed up in three words: Many. Phone. Calls. This is because a publishing consultant would typically aim to have as much opportunity as possible to speak with authors, learn about what their goals are, and provide guidance and suggestions to help authors achieve their dream of publishing their book in a way that is easy, simple and fun:)
