Tag Archives: tellwell employees

Meet the Team

Tellwell marketing consultant Chelsea Rutherford on the biggest mistake authors make when it comes to book marketing

1. Tell us about your role at Tellwell.

As a book marketing consultant, I work with authors to show them how they can connect with their audience through various marketing activities. It’s my goal to give authors a better understanding of all the tools they have at their disposal when it comes to marketing their book, and teach them how to effectively use those tools.

2. What does a typical day or week look like?

A typical day includes a mix of meetings and consultations, writing marketing strategies, designing websites, creating social media graphics and promotional materials, and pitching to bloggers, media outlets or bookstores. I love that my work week always contains a mix of writing, strategizing, phone calls with unique authors, and creative work.

3. What did you do beforehand?

I was the marketing manager for a California based start-up. I worked remotely from Victoria with a lean-team based in Ottawa, Oakland, and Los Angeles. We all came together to launch our company in early 2017. What a whirlwind that was! I wouldn’t trade that time for anything though. Not only did I hone my time management and communication skills, and learn just how adaptable I really can be, but I was also able to experiment with all kinds of marketing activities. My responsibilities included social media management, blogging, B2B and B2C email marketing, media outreach, partnership marketing with California event planners, as well as managing and executing brand awareness campaigns, mostly through influencer marketing on Instagram.    

4. How would you describe your personality? What inspires you?

I thrive when I’m able to socialize with others – friends, family, even strangers at events or concerts. I love getting into good conversations with people. Learning through sharing ideas with others charges me up like nothing else. With events and social gatherings on hold though, I’ve been turning to other sources of inspiration. I consume books, blogs and podcasts on the regular, but my consumption rate has increased tenfold since social distancing came into effect. I’m still getting outside and spending time near the ocean or on a remote trail – there’s nothing like nature to keep me feeling whole. 

5. What do you enjoy most about working with authors?

I love hearing why authors wrote their book, why they want to share this particular message with the world. Starting with why is a driving force behind just about everything I do when it comes to business and marketing – thank you, Simon Sinek.

Understanding an author’s why helps me better understand who we’re trying to reach, which determines my recommendations and strategies for how to connect with them.

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Meet the Team Uncategorized

Meet Tellwell project manager Redjell Arcillas and hear his advice to authors going through the publishing process

It’s exciting to finally get to see the author’s book live and published, and to share in that joy, knowing you had a part in making their vision a reality. 

Redjell Arcillas works as a project manager at Tellwell. He guides and assists authors throughout the publishing process – from their book submission to distribution. Redjell liaises with designers, editors, illustrators on behalf of the author and then, once the book is ready, distributes it so it can be purchased on various online platforms.

As a project manager, Redjell is part of every author’s publishing journey. His role is to bring to life the author’s work by making sure the cover is even better than the author envisioned, and the content of the book is ready for publication. Redjell considers the authors goals and works within their budget to produce a top-quality product. 

Prior to Tellwell, Redjell worked at a large indie publishing company as a project manager. 

1. What do you enjoy most about working with authors?

Working with authors is a great privilege. I enjoy being able to access their personal anecdotes during the writing process as well as seeing the progress of their work, especially after a series of recommendations. It’s exciting to finally get to see the author’s book live and published, and to share in that joy, knowing you had a part in making their vision a reality. 

2. How would you describe your personality? What are your strengths? 

I value success, achievement, and quality. This drives me in life and helps me push forward to keep improving myself. I believe the key to success is persistence. I don’t allow obstacles to stand in the way of my goals. I’m proud of my achievements and I’m grateful to be able to pass those opportunities on to my children. 

3. What advice do you have for authors going through the publishing process?

First, trust the process, and know that no matter what, your book will be published. Second, know that your project manager will always be there for you. Third, always aim for a quality product rather than rush the publication of your book. 

4. What is the most common misconception authors have about the self-publishing process? 

I find many authors focus on marketing their book and pay less attention to the editing. When you do this, you miss out on improving your manuscript. You have to keep in mind that reviews will definitely affect the ability to successfully market your book. Neglecting editing before publishing your book is like offering readers something that is not worth reading at all. The professional publishing standard is to have very few spelling errors or grammatical mistakes. Reviewers can be brutal if they see too many of these errors. But they are also savvy enough to comment on plot lines, character arcs, pacing and the writing. 

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Meet the Team

Marketing consultant Cassie Smith shares her advice to authors marketing their book during the COVID pandemic

1. Tell us about your role at Tellwell.

As a book marketing consultant, my role is to support authors in the marketing and promotional aspect of the publication process. We develop strategies for authors to develop their book marketing plan, and fulfil marketing services to take some of the load off their plate.

2. What did you do beforehand?

I worked in community engagement and development within educational institutions from preschool to university! My tasks ranged from directing international field studies with university students in Europe, to being the person who got to drop the eggs from a school roof for a science fair ‘egg drop’ challenge!

3. How would you describe your personality?

I’m a big infophile – learning is what motivates me more than anything! I also find it really tough to sit still and read a book – so audiobooks are a great way to circumnavigate that.

4. What do you enjoy most about working with authors?

I thrive on having a varied workload which is why working with authors is so great. They each present unique perspectives, skills, and stories. Getting to adapt to those individualities is really amazing. 

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Meet the Team

The most common misconceptions authors have about self-publishing – Q&A with publishing consultant Maria Brown

You don’t just want to self-publish. You want to self-publish well. Make sure your self-published book stands out from the crowd.

1. Tell us about your role at Tellwell.

As a publishing consultant, I am the author’s first point of contact with the company. It is my role to help authors understand the publishing industry, the publishing process, and help them make smart decisions to achieve their publishing goals.

2. How would you describe your personality?

I’m a problem-solver by nature, and I would like to describe myself as a positive person. I bounce back quickly from negative thoughts and always look for the silver lining in situations.

3. Describe your approach to working with authors.

I keep it simple. My approach is personal. I consider myself a guide to authors navigating the world of publishing.

4. What publishing advice do you have for authors considering self-publishing?

You don’t just want to self-publish. You want to self-publish well. Make sure your self-published book stands out from the crowd.

Get your book edited. Hire a professional editor. You don’t have to accept every single change. At the end of the day, it’s your book but at least consider the feedback.

Have a book cover that converts! A high-quality book cover is the most important element to get readers’ attention. It is what readers first see and will immediately determine whether they want to pick up your book or not.

Be realistic. Success doesn’t happen overnight. It takes dedication and patience.

5. What is one of the most common misconceptions authors have about the self-publishing process? 

That it is just for vanity. All I can say is self-publishing can be tough, but a necessary alternative to traditional publishing as it gives small voices a chance to grow loud. Many of the big names that float around now got their start with self-publishing. They are proof that going this route now can lead to greater things down the line. Self-publishing costs money upfront, but if writing truly is your passion, then this venture is worth every penny. Hobbies cost money. Startup businesses cost money. Writing is both a hobby and a business. Tellwell makes sure that every penny an author spends is a penny invested in a legacy they can be proud of.

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Meet the Team

Marketing consultant Katie Hennessey on her role in educating and empowering authors in their book marketing efforts

1. Tell us about your role at Tellwell.

As a marketing consultant at Tellwell, I am an author’s final point of contact in the publication process. I work with authors on creating the best strategies to promote and market their book based on their goals, time and budget. It is my goal to help educate and teach authors about all the extraordinary resources available. Children’s books are my specialty! 

2. What did you do beforehand?

I wore a few different hats prior to starting at Tellwell. After I graduated from the University of Victoria with a B.A., I worked in real estate, supporting agents with marketing and administrative duties. Real estate didn’t feel quite like the right fit, and I decided to go back to school to become an elementary school teacher. It was during this time that I became aware of an opening on Tellwell’s marketing team, and couldn’t resist the opportunity to become a part of an industry I feel so passionate about. 

3. How would you describe your personality?

I like to describe myself as Miss Congeniality. I love helping others and am highly organized. I tend to be a bit of a perfectionist. I typically see most things with my rose-colored glasses on, always wanting to see the glass half full, rather than half empty.

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Meet the Team

Meet Tellwell marketing consultant Kate Bell and learn her approach to working with authors

Kate Bell Tellwell Marketing Consultant

 

1. Tell us about your role at Tellwell.

I am a book marketing consultant at Tellwell so my job is to share knowledge, tools, and resources with authors for them to be able to successfully market their book. This role ranges anywhere from helping authors contact media outlets for a feature story, creating author websites, coaching authors on social media use, or crafting a custom marketing strategy for our authors! 

2. What did you do beforehand?

Before Tellwell I was working in the marketing division for a large scale event production company that puts on cheerleading competitions and camps all across Canada, the USA, and Australia. I was privileged to be able to travel a lot in this position and I was always learning, networking, and growing on-the-fly! During this time I was also starting up my own business in Victoria as well as completing my degree in English literature, journalism, and publishing.

3. How would you describe your personality?

I am very level-headed and rarely get worked up or angered. I can be reserved at times, however, I love to laugh and joke around with the people around me. I am also very self-motivated and love to be busy!

4. What inspires you?

I am inspired when people take risks and try something new that they may not be 100% comfortable with. I am also inspired when people are authentically themselves and not afraid to show that side of them.

5. What do you enjoy most about your role at Tellwell?

I love being able to connect with authors about their story and individual goals. Each author I work with is completely different from the next and each has different goals so every day is so diverse! It keeps things interesting and exciting!

6. Describe your approach to working with authors.

I like to be able to personally connect with authors beyond the scope of the basics. Hearing about their lives, story, how their book came to be etc. is important for me when trying to make the best possible marketing plan for them. It’s also lovely to connect back with them after their services have been completed to check in on their success!

7. What marketing advice do you have for authors?

The more time and effort you put into your marketing the more you will get out of it.

8. What are you most proud of? Biggest accomplishments?

I am very proud to be a young business owner here in Victoria going on four years. My biggest accomplishment was coaching and competing at the University World Cheerleading Championship in Orlando, Florida in January 2018.

9. What do you enjoy doing outside of work?

I enjoy weight training, going to boot camp or yoga classes, and being active! I also love coaching, spending time with my family, checking out new restaurants in town with friends, and just kicking back and relaxing after a long day.

10. What are your favourite books to read?

Right now I’m reading “Sweet Bitter” by Stephanie Danler which I am really enjoying. I also recently loved “The Girls” by Emma Cline. I prefer books that have some truth to them (true crime, memoirs, essay collections etc.) but I can also easily get into a good romance fiction.

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Meet the Team

Meet Tellwell project manager Elliott Hockley and read his advice to authors

Elliott Hockley - Tellwell

1. Tell us about your role at Tellwell.

I’m the project manager team lead here at Tellwell and so other than my responsibilities ensuring each of my assigned author’s projects are on track, I have some other things I take care of from the facilitation of meetings, to making sure my team has everything they need to successfully perform their jobs.

On top of this, I also have some responsibilities within the marketing department, which is really cool because diversity in my role is something I value greatly, and it also means my degree in advertising finally has some uses.

2. What did you do beforehand?

I came to Canada in the summer of 2017 following a year of teaching English in the north of Barcelona. I have a degree in advertising and upon graduating I attained some pretty cool opportunities as a creative in London. The perception didn’t quite match the reality though and I didn’t stick around very long and sought to focus my energy elsewhere. Following that, I’ve mostly travelled, and also ran a hostel in the middle of nowhere for a year.

3. How would people describe your personality?

It depends who you’re asking, but mostly I get some combination of ‘upbeat, optimistic, kind, friendly and compassionate’.

4. What inspires you?

Reading, which is convenient. I’m an avid reader and I suppose a bit of an aspiring polymath in that respect. It’s also really easy to get inspired by nature, particularly around here.

5. What advice do you have for authors going through the publishing process?

Oooh, I have so much I’d like our authors to know, but we usually cover that throughout the process. My best piece of advice would be to try and keep a healthy sense of perspective. The nature of writing and publishing a story means that authors naturally become incredibly emotionally attached and invested in their work and that the moment their expectations are not met, there’s a tendency for them to get angry and frustrated. I can understand that, but the reality is, we’re working for our authors and we truly want the best for them and their book, and will work within the realm of our, and the industry’s capabilities to ensure that the best is what they get.

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Meet the Team

Meet project manager Simon Page and learn about his approach to working with authors

Simon Page Tellwell

Tell us about your role at Tellwell.

As a project manager, I help authors move through each step of the publishing process, providing guidance throughout the editing, design, illustration, and distribution steps, and everything in between. My role also includes acting as a liaison between the production and development teams, and I’m excited to be closely involved with producing the publishing webinars for authors that we will be launching very soon!

What did you do beforehand?

Before Tellwell, I worked in logistics and communications for a local non-profit organization, where I helped to produce and promote annual international jazz and blues festivals and other concerts.

How would people describe your personality?

I’ve been described as being very patient, calm, and optimistic.  I like to think I’m at least a little bit funny, and like to keep things pretty light-hearted around the office.

What inspires you?

I genuinely love helping people create great work that brings benefit to the world, and I get a lot of satisfaction from finding creative solutions to complex problems. I also draw a lot of inspiration from being in nature, as well as from books, music, films, and great food!

What are you most proud of in your life? Biggest accomplishments?

Some of the accomplishments that come to mind include graduating university, climbing the highest mountain in Poland (it’s not that high), and losing an impressive number of foosball matches here at Tellwell.  Also, I recently found a “Most Inspirational Player” award at my parent’s house that I won during my last year playing minor hockey, so that’s a pretty big one as well.

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Meet the Team

Meet Tellwell Publishing Consultant Rob Hitchen

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  1. If your role at Tellwell were to be summarized into a book title, what would it be?

Persistence is key.

  1. What’s your favourite part of the job?

Without trying to sound too grandiose it’s making people’s dreams come true.

  1. What is the most inspirational story you’ve heard from an author about their book?

I helped an 11-year-old get his book published. He is such an inspirational young man in his determination to succeed. It made me realize everyone can and should have a vision of where they want their life to go, no matter how young or old.

  1. What’s something (beyond publishing) you’ve learned from one of your authors?

Even when I’m not feeling at my best, some people have had it far worse than I could ever imagine and are still laughing and smiling.

  1. What advice do you give to first-time authors?

Don’t skimp on editing.

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