Category : Meet the Team

Meet the Team

Meet Australian publishing consultant Melissa Barker

Find out how Melissa helps get authors on track and ready for book production and her life down under!

In the world of independent publishing, there are heroes who work tirelessly behind the scenes to bring authors’ visions to life. One such luminary is Melissa Barker, a talented publishing consultant at Tellwell. With her extensive experience and keen eye for detail, Melissa plays a crucial role in the book-production process, ensuring that every aspect of a manuscript is polished to perfection.

Join us as we unveil Melissa’s role in the book production process and gain insights into the life of a Tellwell publishing consultant from Australia.

Tell us a bit about yourself.
Mmmm, where to start? I am a Pisces, and a Myers-Briggs ENFJ personality
type. I have a love-hate relationship with coffee. I have stepped foot in 35
different countries. I have been known to hold a plank for 10 minutes. I am the health nut of my family and the ocean equally intrigues me and terrifies me. But the generic answer is: I am 41 years old and currently live in Melbourne, Australia. I am the eldest of 4 children, yet to have children of my own. I am studying counselling and brain-body medicine, and have immersed myself in the health and wellness space for well over 10 years, with interests in nutrition, psychology, human development, and spirituality.

What do you enjoy most about your role?
Definitely being able to connect with authors on a deep level and supporting and nurturing them, helping them feel safe, heard, and less overwhelmed. I love hearing the tone of excitement and passion in their voices as they explain their story to me.

What does a typical week look like for you at Tellwell?

Most days are the same: a mix of starting the day checking Slack and emails, then assessing new leads and making outbound calls, receiving any inbound calls and consulting with potential authors about their book and publishing needs.

What is a question you get asked the most by authors? How do you
answer it?

“How much will it cost to publish my book?” Closely followed by, “So, what are the next steps?” If an author is inquiring about the costs without us having discussed anything about their book, or about the process at all, I use it as an opportunity to explain that it depends on their goals, the needs of the book, and their budget.

I segue into the milestones that each book will journey through on it’s way to being published, and how the costs involved will depend on the depth of service required through each of those steps. I always like to provide a clear path ahead for an author when it comes to the next steps. I explain that once we have identified the service requirements and settle on a package together, they will then receive an invoice from me with a payment link for them to process their own secure deposit.

From there I am guiding them through the practical steps that cross the
bridge into production, and meeting and connecting with their project manager.

Do you have an achievement that you are most proud of? What inspires
you to succeed?

I often think that, as a whole, we underestimate how much of an achievement it can be to make it through some of life’s most tragic or challenging experiences, and come out the other side a better person with a kind heart. So for me, I am proud to have made it through some of my own personal life challenges still intact and more resilient and wise. And always with compassion and appreciation for this life. My inspiration to succeed is always driven by proving to myself that I can do hard things, and to live a life that I am proud of while being the best person I can be to myself and others. Aiming to live up to my potential inspires me.

What do you enjoy doing most outside work?
I’m a nature girl, so getting out into the mountains and the trees and exploring new tracks. Cooking. Or learning all about the human body, health, psychology and why us humans are the way we are and do what we do. And drinking coffee, reading, or writing.

Australia is known for its exotic wildlife. What is your favourite Australian animal?
Hahahaha—me! But I will say that baby kangaroos are pretty cute and adorable.

Do you have any good books to recommend?
Argh . . . too hard. But I think that The Alchemist by Paulo Coelho is a sweet
story and a classic for any age.

Read More
Meet the Team

Digital marketing expert Scott Friesen gives a behind-the-scenes look at Tellwell

To start, tell us a little bit about yourself and your role at Tellwell.


My name is Scott Friesen and I am big into almost all sports, as well as travelling. My current sports pursuits include padel tennis and disc golf, but I am pretty much down for any sport. I have travelled to over 50 countries in the past ten years, and have worked abroad in countries like France, Spain, Mexico, and Colombia.

I have been a digital marketer for the last eight years and am going on two years working with Tellwell. At Tellwell I manage and assist with all things digital marketing, from online advertising and automation to sales funnels and our newly launched referral program. 

Unlike some of our other Meet the Team features, your role is predominantly behind the scenes. Can you tell us what a typical day looks like for you?

The cool thing about Tellwell is that no day is typical. We are always testing and working on new projects to improve our online presence. Most days I will be reviewing our current online initiatives, analyzing the results of current campaigns and optimizing their performance. We are also constantly running new online campaigns. Operating in multiple countries and having so many different services in the self-publishing space truly gives us a large range of possibilities. I also generally spend time helping improve our automation, tracking, and analytics and helping out members of our team with the various software we use to make their jobs easier. 

Read More
Meet the Team

Behind the scenes with Nelson Ty, our in-house book-publishing consultant

At Tellwell Publishing, we’re extremely proud of our team of experts who work tirelessly to help our authors succeed. One of these experts is our resident book-publishing consultant, Nelson Ty.

In this Meet the Team, we’ll be taking a closer look at Nelson’s role at Tellwell and learn more about the valuable contributions he makes to our team. So let’s dive in and get to know Nelson Ty a little better!

Tell us your background and how you came to work in book publishing.

I’ve mostly worked in sales all my life. I originally used to sell business and first-class airline tickets and due to the pandemic I had no choice but to switch options. Luckily book publishing is one of the better options here in Cebu to work with, so here I am 😀

What does a typical day working as a book-publishing consultant look like?

Mostly prospecting and keeping constant communication with authors.
Making sure you I always have a healthy pipeline of clients.

How do you approach building and maintaining relationships with authors?

I present them with my natural personality in a strategic way. With every author I get a chance to talk with I always approach them with a process that I’ve developed toward closing a deal.

What changes have you seen in the book-publishing industry over the past years, and how are you able to adapt to these changes?

The publishing industry experiences business seasonality. Some months of the year will be tougher because some authors aren’t really in the publishing mindset yet, and some months will be extra rewarding. You just have to keep an open mind about these things and do what you do best everyday.

Can you share any advice or tips for authors who are looking to work with a publishing consultant?

Make sure they have a proven track record as a publisher and that you trust them. Just start your book project, because it can end in only two ways. Best-case scenario you’ll be a published author, and worst-case scenario you put everything on the back burner, and all those hours, days, months, or years of effort in creating the manuscript will be gone.

How do you and your team collaborate with other departments, such as editorial and marketing, to ensure the success of a book?

Book publishing is always a team effort, and that’s why I always make it a point to explain everything in full detail and set the right expectations to make sure everything is smooth sailing. And I always go the extra mile to help my authors transition to the production stage of their book.

What’s something about your role or your team that people might be surprised to learn?

I’m a very simple guy and I like to keep complicated things plain and to the point.

What do you enjoy doing outside of work, and how do you balance your personal and professional life?

I like everything fun. I’m basically a jack of all trades when it comes to my leisure in life.

Read More
Meet the Team

Tellwell editor Kim Martins shares tips for transforming your manuscript

Get pro tips from a Tellwell book editor on perfecting your manuscript & improving your writing.

Everyone should read, read, and then read more. It exercises the brain and improves mental health, but it is also great fun to lose yourself in another world for a few hours.

Kim Martins – Editor

If you’re an aspiring author, you know how crucial it is to have your manuscript polished to perfection before submitting it to publishers. That’s where manuscript editor Kim Martins comes in. With years of experience under her belt, Kim has edited a wide range of genres and helped numerous authors refine their writing. In this exclusive interview, Kim, an Australian editor based in New Zealand, opens up about her inspiration for becoming an editor and her all-time favourite books, and shares valuable tips and advice on how authors can improve their writing and increase their chances of success.

Can you tell us about your role as a book editor at the publishing company? What are your responsibilities, and what does your typical workday look like?

I edit everything from poetry collections to memoirs and novels in most genres, and it is a joy to work with authors. My typical workday begins around 8.00 a.m., and it might include a manuscript evaluation, paying close attention to story structure and character arc. Or it might be a substantive edit of a novel, which means I look at the manuscript broadly and help the author with things like pacing, clarifying plot points or possibly ambiguous sentences, whether the narrative is being lost due to unnecessary inclusion of too much information, and so on. 

Because the editing process is thorough, I might also work on manuscripts that have been through a substantive editing round and have now moved to the copy and line edit. With copy editing, grammar, spelling and punctuation are looked at as well as fact-checking, while line editing involves tightening up sentence structure so the language is sharp.

Read More
Meet the Team

The art of book marketing: An insider’s perspective with Lesley

As an author, you may already be aware that the hard work of writing a great book is just the beginning, and promoting it effectively can be quite a real challenge.

This is where Lesley Morrison, a book-marketing consultant for Tellwell, can help you! With years of experience working with authors, Lesley knows how to develop marketing strategies that work and can assist you in standing out in a competitive market. In this meet-the-team interview, we will chat with Lesley about the art of book marketing and how you can use her expertise to promote your book.

Can you tell us a bit about yourself and your background? How did you become interested in book-marketing consulting?

As a published author, I realized the importance of knowing how to market a book in a saturated and competitive market. Having some insider knowledge prompted me to find ways I could help others on the same literary journey and overcome the same challenges I faced.

What does a typical day in the life of a book-marketing consultant look like? Can you walk us through your daily routine?

My day always starts with emails! I like to ensure no one is left hanging for answers. Typically I prioritize tasks that will have the greatest impact for authors in getting marketing underway. I keep close communication with my authors to let them know where things are at, and to get feedback on services I am working on if necessary. I save the most creative tasking (like promotional material design) for the evening when I do my best visual work.

Read More
Meet the Team

Bringing stories to life: A look into the creative approach of Tellwell illustrator Zar on Canvas

Welcome to the world of Zar, one of Tellwell’s gifted in-house illustrators. As one of our newest team members, Zar has quickly become a top choice among authors looking to bring their stories to life. From his unique approach to working with authors to his expert insights on what to look for when selecting an illustrator for your book, this post is your chance to get to know Zar and discover how his talents can elevate your storytelling.

Tell us about yourself.

Hi, I am Eleazar Daligdig, also known as Zar and @zaroncanvas on IG, Twitter & Facebook. I am a visual artist & illustrator, the CEO of Zar on Canvas, an art director/illustrator of Dungeon Diaries, and a former art teacher at Artissimo Arthouse.

Read More
Meet the Team

Tellwell designer Gerardo Basilio adds colour and life to Christmas tales!

‘Tis the season to be jolly indeed! Meet Tellwell design-team member Gerardo Basilio. Read on to hear about his approach to book-cover and interior designs and how he adds whimsical or colourful touches to them!

Tell us about yourself.

I am Gerardo Basilio “GB” Faelnar. I have lived in Zamboanga City for almost 20 years and decided to become independent by going to Cebu after working in a startup in Zamboanga for a year. I graduated from Ateneo de Zamboanga University, where I was given a basic introduction to InDesign. The IT courses were more about web design and computer animation, so I put my feet in deep water when I applied and got hired by Tellwell.

I am really thankful to the design team for giving useful tips on solving certain obstacles I encountered since day one. Also, just throwing this out here, I have a twin!

What did you do before joining the Tellwell team?

I was an in-house web designer for a US-based company before joining Tellwell. Every design my employer needed was done by me, but no books. My first book-designing experience was with Tellwell, and I still find it fascinating to read the unique ideas that authors want to incorporate into their designs. I look forward to reading more creative briefs with out-of-this-world ideas.

What do you enjoy most about your role?

I enjoy creating cover designs and hitting the right expectations as requested by the author. I also enjoy creating creatures or characters for illustrations that are not common (putting life into something that is not yet discovered, imaginatively speaking).

I enjoy the times when an author asks me to if they can put my name on the book cover or interior. But most importantly, I enjoy making authors happy.

Where do you draw creative inspiration from?

When I go out on errands or buy groceries, I try to find time to go to bookstores and look at the trending books. I browse through the internet to look for inspirations, too. I visit Pinterest, Dribbble, and Canva, and search for the top cover designs of a specific year/style. Also, re-reading the book description and author biography gives me outside-of-the-box ideas.

What type of book covers do you absolutely love doing?

I am still looking for a genre to focus on, but I keep in mind that using only one specific hat will hinder me from growing. By adapting to other genres I am able to create a variety of covers, which is a must-have skill for any designer. This skill can be applied to other mediums as well.

So, to answer the question specifically, I like doing photo-manipulated covers, as it helps sharpen my Photoshop skills.

Why is it important for an author to take their time to consider and review the interior of their book?

Even though the interior may look perfect now, there will always be a tiny error (it may be an extra period or space, or a missing comma) that the designer or editor might have missed. Taking your time at every step of the process will definitely be worthwhile, as you learn new things about book publishing and in return help Tellwell staff better understand the story behind your book.

What advice do you have for authors working with a book designer?

  1. Keep instructions/description short and concise
  2. Expect colours to be different from your original file submission
  3. If you have a detailed costume for a character on your cover with a specific pose, a creature that no one has seen yet and so on, then its an illustrated cover
  4. Properly plot corrections/instructions on revision PDFs

How does interior design help elevate a book?

A well laid out interior can help readers understand the content of a book better. Even small details when added on plain text, like an image or icon, will greatly help readers visualize an object or character better. Using different font sizes and styles will give hierarchy and help with flow for the readers. The striking effect that the author wants to exhibit will still be there even if there are no pictures.

What are some of the favourite projects you have worked on?

  1. Premium covers: I can create my own designs while honouring the author’s requests, so hopefully they’ll like my idea better than the original concept.
  2. Illustrations projects, especially my first illustrated book, entitled Cheeky Dog Duke.

What do you enjoy doing outside of work?

  1. Travel
  2. Collecting Funko Pops collectibles
  3. Playing Pokemon games (and hunting shinies)
Read More
Meet the Team

Book-marketing consultant extraordinaire Ben St. James shares the work that has made him most proud

Our book-marketing team is made up of skilled professionals who are passionate about helping authors showcase their projects through a variety of personalized services, ranging from bespoke marketing strategies and attention-grabbing press releases to engaging social media content and graphic-design assistance. We chatted with Ben St. James to learn more about how he serves his authors and what he enjoys most about the work he produces.

What inspired you to join the Tellwell team as a book marketer?

It seemed like a great fit. I had been working with indie artists and authors and wanted to do more of that! The timing was incredible, as I had just returned to Canada and finished up a contract that required similar competencies.

What do you enjoy the most about your work with Tellwell?

I enjoy the variety of activities I get to be involved in. It’s rewarding working with such a great group of people and collaborating on projects for the blog and newsletter, certain marketing activities that require a team effort, and one-on-one work with our talented authors. Because we work with so many unique authors, no duties are ever quite the same—it’s always new.

Read More
Meet the Team

Tellwell publishing consultant Josephine Cataluña talks about her personal inspiration and what each author brings to the world

Authors rely on publishing consultants to advise, inform, and set expectations through the production process. Josephine Cataluña has dedicated herself to ensuring authors access the right services to achieve their goals and bring their dreams to life. In addition to her passion for literary projects, Josephine also finds inspiration from music and nature.

Tell us a bit about yourself.

I am a peaceful person who wants to enjoy life with my favourite people. I love animals and nature, especially white sand beaches. Summer is my favourite season. I do yoga and sing a lot. I was a bit of an introvert, especially during my younger years. I just hang out and open to a couple of friends. People who have high self-confidence who get to speak or perform in front of a huge crowd amazed me, maybe because I was not as confident then as I am now. I also enjoy learning about different cultures, cuisines, and fashion styles. I am a fan of romantic-comedy novels and movies.

What do you enjoy most about your role?

What I enjoy most about my role is being able to talk with different people from different walks of life and hearing about their life experiences and inspirations for writing their books. I get to understand things from their perspective, and I gain wisdom with each encounter, because more often than not I resonate with the stories they share. And when the book project is already done, it gives me a different fulfillment knowing I have helped an author figure their way forward in terms of publishing.

What does a typical week look like for you at Tellwell?

It gets quite busy at the start of the week with all the booked appointments and inquiries (by phone or email), talking with different authors, all at a different stage on their publishing journeys. Then I spend the middle part of the week towards Friday negotiating contracts while keeping in mind their service needs and what solution I could bring to each author.

What is a question you get asked the most by authors? How do you answer it? 

The question I get asked the most is “How much does it cost to publish?” and I answer it with full transparency, making sure that they understand the value of each service they will be paying for.

Do you have an achievement that you are most proud of? What inspires you to succeed? 

I am proud of my Sales Rookie 2022 award, because it means a lot of authors trust me and my consulting. I might be a neophyte at book publishing, but I am very passionate at delivering quality service and genuine advice. I understand the value that each author brings to the world.

If you authored a book, what would it be about? 

If I were to publish a book, it would probably be about love in general and how it impacts a person’s transformation in becoming the best version of themselves.

What do you enjoy doing most outside work? 

Singing and spending quality time with the people I love.

Do you have any good books or content to recommend? 

I do have a short list of romance novels that I would love to get a hold of by the end of the year. A couple of them would be the latest releases by Nicholas Sparks.

What inspires you? 

Ambition, happiness, and doing new things. Seeing someone achieve their dreams, seeing someone’s smile, doing adventures and thinking about happy moments with my daughter, family and friends—these are what inspire me. The beauty of nature, too!

Read More
Meet the Team

Tellwell printing manager Jun Mark answers the top book-printing questions

Printing manager and project manager Jun Mark began working at Tellwell in 2020, and authors looking to order books in bulk will likely cross paths with him. He is a patient, kind, calm, and hard-working team member. Get to know Jun Mark and his love of cats, and read the touching story of his recent reunion with his biological mother.

Tell us about yourself.

I am a fur-parent of 19 cats and recently built a cat house to ensure their wellbeing, and to earn their recognition of me as a truly responsible human. I love nature and like to travel to the countryside. I’ve been in the publishing industry since 2015 and really enjoy working with authors.

What do you enjoy most about your role?

I enjoy having a great degree of control and freedom within my job and department. I work full-time across three departments and the management trusts me to produce high-quality work and results. I get to be creative at work and it’s something that I intend to maintain, which keeps me engaged and excited, but at the same time I love that my job enables me to love and enjoy my other passions in life.

What does a typical week look like for you at Tellwell? 

During a typical work week, one of my important tasks is checking in on the print jobs and looking into the progress on various book projects. 

I like to meet with the team first thing on Mondays to share our good news, discuss our priorities for the week, address print-job matters in real-time, and to share knowledge and resources with team members. Keeping myself informed on the global-market status and the supply-chain situation is also part of my typical work week to ensure the business operates efficiently.

Since we work at home, we meet daily via video call, which gives us the opportunity to check in with each other on the progress of our projects. Part of the aspects of the printing business that I manage is to maintain our positive relationship with our print partners in Canada, the USA, the UK, Australia, and China.

Read More
1 2 3 4 5